As an Authorised BMW Repairer, we offer the highest levels of service and expertise in maintaining your BMW. With highly trained technicians and friendly, professional service you can rely on us to maintain your BMW, keeping it in peak condition.
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Effective, quick, friendly and focused on the servicing of the vehicle. Substantially better service than experienced at other BMW dealerships.
very good - Basingstoke which is absent in Salisbury
Your Mini website is difficult to use and the lady we dealt with was not able to get the answers to question on the car specs, she seemed to have the same problem we had trying to spec the mini
No reason not to.
Rhys white has been very professional with a great understanding for what I needed. I will recommend him anytime.
I was kept informed of the problems identified with my car. Advice was provided to me on the repairs that were necessary to be done.
The Service once at the garage was good, the problem for me was that I rang and was told I would get a call back regarding replacing a tyre with a slow puncture, I received no call ( To be continued next box)
Lauren went over and above what I would have expected to liaise with the insurers and resolve the issue. She was brilliant.
I was impressed by the customer service for this problem diagnosis.
They kept communicating well with me throughout and were quick to get payment through my tyre protect insurance.
Paperwork supplied was detailed and car service log updated all appears thorough. They haven't added any small costs which other centres try to do such as £8 to top up the screenwash when I know it's full already!
The staff carry out the work required and keep me notified of how things are going on.
Options were explained and explained.
They did well
Excellent staff. Work done as described and car feels better to drive after the visit.
Very friendly efficient service
Superb quality of service, always prepared to go the extra mile.
Fixed the issue with minimal inconvenience.
Unable to resolve the faults with my car
Service good, work done on time and I was kept up to date
By far the BEST BMW service centre in the UK, Always carried out my requirements with 100% quality, reliable and always goes beyond, what I need. Shame they do not sell BMW as I would definitely only purchase from them
Couldn't have been easier and they handled the tyre insurance paperwork for me brilliantly
Excellent customer service from Peter
A few admin issues but nothing that wasn't rectified quickly
Harwoods are professional and competent. Friendly yet efficient. Communication is excellent, and I have never had any problems with Harwoods. They don't employ tactics to increase service revenue. A company I can trust: very important!