As an Authorised BMW Repairer, we offer the highest levels of service and expertise in maintaining your BMW. With highly trained technicians and friendly, professional service you can rely on us to maintain your BMW, keeping it in peak condition.
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All issues were resolved quickly and with no hassle at all.
All staff, from front office to mechanics in workshop, were efficient, friendly, courteous and knowledgeable. A pleasure to do business with.
Friendly, helpful and welcoming. Totally knows his product and I am confident that I have the right car for me
Honest, friendly, go the extra, which for a car dealership is pretty rare!
I have used Cooper BMW in reading for the past decade Harwoods were totally different to Coopers, they were responsive to my requests, answering all of my questions quickly. The service was quick and efficient. Couldn't ask for more.
Great Timing, Kept informed during process. Excellent availability of service slots. Good pick up and drop and a clean car at the end. Better service than my twice expensive Tesla Model X service who never bother to clean the vehicle.
I have never had any issues, and if quotes had to be revised, they have always been revised downwards.
good service, prompt attention, care and the work done well.
As always courteous and excellent service from all staff I have been in contact with.
Exceptional service. Picked up car from my home night before, returned following day by midday, serviced, washed and polished. Couldn't ask for more!
Efficient booking and service with helpful staff.
They are all so professional at Harwoods. The best dealership in Hampshire. Lauren was so good at dealing with my MOT. All was seamless.
The car developed 2 faults under warranty which the garage repaired. However, in doing so they re-set the software without notice and 2 years of personal setting and driving were completely lost. A vibrating noise developed they couldn't find
Very efficient and courteous
Both times that I called I had no wait to speak to somebody. The booking was made at a time that suited me. The car was collected from home and returned when promised. Excellent
Everything went as anticipated. The service centre dealt professionally with the one unexpected finding, which was fixed under warranty.
good customer service
Telephone was answered swiftly, I was booked in easily and when i arrived at the Service Centre, all the paperwork was read
Excellent service and COVID safe experience
Always good service provided.
Efficient, friendly and easy to find
They responded quickly to my requests for information.
Excellent Value Servicing by knowledgeable technicians.