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About Us Harwoods Basingstoke.

As an Authorised BMW Repairer, we offer the highest levels of service and expertise in maintaining your BMW. With highly trained technicians and friendly, professional service you can rely on us to maintain your BMW, keeping it in peak condition.

Meet The Team

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  • Years in the company

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Dwayne, Peter and Lauren always provide a great service. Never had an issue.

Service

Always have had good, courteous professional service.

Service

Peter in particular has been brilliant, sorting out a loan vehicle whilst the car my partner uses was awaiting a recall part and for other work needed he negotiated with my non-BMW warranty provider

Service

Exactly as promised, on time and courteous service.

Service

Superb customer service and always prepared to go the extra mile.

Service

Work appeared good and service not over the top

Service

Excellent service, Very friendly staff, easy to get an appointment, gave me a lift to work.

Service

First class service, friendly, professional, efficient and fast.Booked car in for an MOT and within a few minutes of leaving received a call explaining major service necessary. All completed same day, health check video received and follow up call.

Service

Great service.

Service

Break pad warning as above saw my introduction to Harwoods, not my original supplier/servicer, but a "breath of fresh air" to my service regime. EXCELLENT initial response, availability and service. Reception desk really know their BMW'sBrilliant!

Service

Got me in quick and did a great job keeping me informed

Service

Great team always updated fun people too!

Service

Small garage. Know the people and I trust them

Service

Updates during the day to let me know what was happening and a potential issue that needed repair.

Service

Great service by knowledgeable staff.

Service

Genuine attitude to want help and give best service but with a real personal approach

Service

Efficient service

Service

The work is always done well and the atmosphere is very friendly. I always go to Harwoods.