As an Authorised BMW Repairer, we offer the highest levels of service and expertise in maintaining your BMW. With highly trained technicians and friendly, professional service you can rely on us to maintain your BMW, keeping it in peak condition.
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Work appeared good and service not over the top
Excellent service, Very friendly staff, easy to get an appointment, gave me a lift to work.
They were competent and helpful.
First class service, friendly, professional, efficient and fast.Booked car in for an MOT and within a few minutes of leaving received a call explaining major service necessary. All completed same day, health check video received and follow up call.
Break pad warning as above saw my introduction to Harwoods, not my original supplier/servicer, but a "breath of fresh air" to my service regime. EXCELLENT initial response, availability and service. Reception desk really know their BMW'sBrilliant!
Excellent customer Service
Got me in quick and did a great job keeping me informed
As above, excellent service
Great team always updated fun people too!
Small garage. Know the people and I trust them
Updates during the day to let me know what was happening and a potential issue that needed repair.
staff are always very polite and I am always made to feel welcome and kept well informed on the progress of the vehicle
I got attention. Guys listened. Car is OK. Good customer service
Great service by knowledgeable staff.
Collected on time - work carried out efficiently - delivered back without problems
Genuine attitude to want help and give best service but with a real personal approach
Friendly, helpful service. Price matched my service and provided a courtesy car.
The work is always done well and the atmosphere is very friendly. I always go to Harwoods.
Quick and efficient service, far shorter waiting time than other local dealers.
Excellent servce - please amend mr surname though - ROE, thanks
Done in time expected. MOT work done + service work covered by package. Car returned looking very clean
Harwoods are fantastic in terms of service and efficiency, the staff, especially Peter Dines are first rate. Super people.
A level of service step up from Marshalls BMW, Hook
I dont give 5 stars because can not rectify the error on dashboard
Always have been nothing but satisfied with Harwoods guys. Always pleasant, professional and polite.
All staff were friendly and approachable, also had good knowledge of their job role and how to provide perfect customer service
A professional service from the initial booking thru to the collection of my car. An easy explanation of the outcome of the service was given. Please bear in mind that I am retired.
Able to book a service within reasonable timescales and service undertaken as scheduled. Very helpful and informed staff.
As previous, but with the addition of a quality service
Car came back lovely and clean. No hassle at all.
Excellent friendly and competent service at this local non retailer, service centre.
10/10 great bunch of people
The team at Harwoods were exceptional in terms of communication, quality of work and customer experience, nothing seemed to much trouble
Even though there was a difficulty with a damaged tyre they handled it in a sensible manner
This was the first time I had used Harwood's and the customer service levels were very good. My usual preference is to use Marshalls Hampshire BMW in Hook, however getting through to a service agent to even make the booking was virtually impossible!
Even at late notice found me a loan car.