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About Us Harwoods Basingstoke.

As an Authorised BMW Repairer, we offer the highest levels of service and expertise in maintaining your BMW. With highly trained technicians and friendly, professional service you can rely on us to maintain your BMW, keeping it in peak condition.

Meet The Team

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  • Years in the company

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All issues were resolved quickly and with no hassle at all.

Service

All staff, from front office to mechanics in workshop, were efficient, friendly, courteous and knowledgeable. A pleasure to do business with.

Service

Friendly, helpful and welcoming. Totally knows his product and I am confident that I have the right car for me

Service

Honest, friendly, go the extra, which for a car dealership is pretty rare!

Service

I have used Cooper BMW in reading for the past decade Harwoods were totally different to Coopers, they were responsive to my requests, answering all of my questions quickly. The service was quick and efficient. Couldn't ask for more.

Service

Great Timing, Kept informed during process. Excellent availability of service slots. Good pick up and drop and a clean car at the end. Better service than my twice expensive Tesla Model X service who never bother to clean the vehicle.

Service

I have never had any issues, and if quotes had to be revised, they have always been revised downwards.

Service

good service, prompt attention, care and the work done well.

Service

As always courteous and excellent service from all staff I have been in contact with.

Service

Exceptional service. Picked up car from my home night before, returned following day by midday, serviced, washed and polished. Couldn't ask for more!

Service

Efficient booking and service with helpful staff.

Service

They are all so professional at Harwoods. The best dealership in Hampshire. Lauren was so good at dealing with my MOT. All was seamless.

Service

The car developed 2 faults under warranty which the garage repaired. However, in doing so they re-set the software without notice and 2 years of personal setting and driving were completely lost. A vibrating noise developed they couldn't find

Service

Very efficient and courteous

Service

Both times that I called I had no wait to speak to somebody. The booking was made at a time that suited me. The car was collected from home and returned when promised. Excellent

Service

Everything went as anticipated. The service centre dealt professionally with the one unexpected finding, which was fixed under warranty.

Service

Great service

Service

good customer service

Service

Telephone was answered swiftly, I was booked in easily and when i arrived at the Service Centre, all the paperwork was read

Service

Excellent service and COVID safe experience

Service

Always good service provided.

Service

Efficient, friendly and easy to find

Service

They responded quickly to my requests for information.

Service

Excellent Value Servicing by knowledgeable technicians.